ICT Specification Essay Example for Free

ICT Specification Essay This business is an organization dependent on leasing vehicles that are claimed by the organization itself to individuals which are needing transportation and are happy to take care of a one installment most cases to enlist a vehicle that may incorporate a driver whenever required this will be at additional expense. This organization offers various things: * Unlimited mileage for your entire rental (with the exception of in a couple instances*) * All compulsory protections * An ensured rebate for setting up for line! * Waiver for impact harm risk (so you dont pay for harm to the vehicle, aside from an ordinary abundance and special cases) * Waiver for vehicle robbery (so you don't pay if your rental vehicle is taken, aside from an abundance) * All other direct charges or overcharges known pre-booking (with a couple exceptions*) The organization additionally has their own site page which can be utilized for different things. www.carrentals.co.uk It is controlled by Mr F James who began this business 4 years back freely and has effectively been the chief at their fundamental office which is found: 16 Waterworks road Aston Birmingham B6 6TR Generally speaking they utilize 15 individuals excluding Mr James. These individuals do different employments, for example, * Customer administrations: anticipate calls from the clients that have just leased a vehicle encase there are any issues or any issues that need unraveling or they need help with. * Answering telephones calls from the outset stage: this is when clients may bring in for data or are first giving in their subtleties to the organization, to empower them access to a vehicle. * Availability and returns individual: these are the individuals that update the database with data on vehicles that are accessible, new or they ensure the vehicles are return in a similar condition they were distributed on. * Repairs: this is a technician who will reestablish and check the vehicles before they are given to the following client. * Chauffeur: these are the individual that drive the clients on the off chance that they require a driver. * Admin individuals: these are the individuals that keep control of the circumstance and ensure that everything is going as indicated by their detail and they are meeting their clients needs. Moreover this sort of close to home is accountable for all toe new purchases the organization makes for instance in vehicles and they ensure upgrades are made. The clients of this business are individuals deprived to lease a vehicle these individuals could be anybody whom for instance, needs an excursion accordingly leasing a vehicle or is showing up at another city or nation and necessities a pickup from the air terminal or needs a vehicle to meander around the city with. Likewise there could be clients that are worn out on driving a similar vehicle consistently and need to move up to a higher class vehicle for seven days with the goal that they can give themselves a sumptuous encounter.